Home / FAQ

FAQ

Where are you located?

We are located outside Buffalo, NY, USA. Our mailing address is 5472 Barnum Road, Akron, NY 14001

How much is shipping?

Shipping depends on the weight of your order. To calculate options, add the items to your cart and begin the checkout process so that the website can calculate your costs.

How long does it take my order to ship/arrive?

Most orders ship within 24 hours. We ship USPS and offer from First Class to Express Mail, so you can get it from generally 2-3 days to ovenight if necessary.

How do I find out if a presser foot works with my machine?

At the top of every category is compatibility information regarding models. If you still have questions, just email us and we'll be glad to help you further.

What is your phone number?
All of our customer service is handled by email. Feel free to ask us anything through the "Ask A Question" form, we generally will get back to you within 12 hours and most of the time, much less time than that. 

How do I make a return and what is your return policy?

You can find these details at the bottom of any page and with this link: https://www.thecolorfulworldofsewing.com/Returns-Exchanges.html