FAQ

FAQ

GENERAL

Yes, we ship worldwide. 

We are located in Buffalo, New York, USA.

ORDERING

Several variables are used to calculate shipping, our website will do this for you. Before you finalize your order, you can see the shipping choices in the checkout section. Should you wish to make any changes, you can add, remove or edit your order before you make your payment.

Please see the top of each brand's presser foot category, there is a list there to tell you which feet are for which machines. In addition, most presser feet and accessories will have a blue hyperlink in the item details that will quickly take you to the compatibility details for your brand.

RETURNS

At The Colorful World of Sewing we strive to provide service and expertise that other sewing businesses cannot. We have found more often than not, when a customer wants to return an item, it is often due to a misunderstanding about the product that we can help you with. Of course, if you still need to return an item, we will help you with that too.

To return an item, please contact us using the Returns and Exchanges link below Let us know your concern in as much detail as possible so that we can help you and we will get back to you as quickly as possible to assist you with your return or exchange. Returned merchandise must be in the original packing when applicable. DVDs and software are not returnable, but if defective can be exchanged for the same product. Returns and exchanges must be initiated within 30 days of receipt of your order. You will need an RMA (Return Merchandise Authorization number) for your return.

TERMS

Our privacy policy is the one you wish every website used! We do not sell or share your personal contact information with anyone else. It is used only to contact you about your order. We will not haunt you with advertisements from our website when you are on other websites or pester you to complete an order you left in a shopping cart. If you sign up for our newsletter mailing lists, you will receive infrequent emails about sales, new products and other news and you can always easily unsubscribe form these emails.